Policies

Biohazard is restricted to 18 and above. 15-17 with adult supervision in room and credit card on file accepting all responsibilities on waiver. Under 15 not permitted for Biohazard because it is our thriller experience.

All other rooms- under 18 allowed with adult guidance. Adult must sign waiver and provide credit card on file for acceptance of responsibilities for the group.

All our escape rooms are not recommended for those under 10.

Those clearly intoxicated may not play any rooms and are subject to our cancellation policy. We reserve the right to refuse service to anyone.

48 hour cancellation notice is required for a full refund. Call to cancel or reschedule. Under 48 hours may reschedule for a $25 short notice rebooking fee up to appointment time scheduled. No-shows are non-refundable and can not be rebooked.